1. Information We Collect

We may collect the following types of information:

• Business and personal identification details
• Contact information such as email address and phone number
• Account credentials and authentication data
• Transactional and operational data entered into ERP WIN
• System usage logs and activity records

2. How We Use Information

We use collected information to:

• Provide, operate, and maintain ERP WIN services
• Manage user accounts and subscriptions
• Communicate system updates, notifications, and support responses
• Improve security, performance, and overall user experience

3. Data Processing & Regulatory Compliance

Certain data may be processed or shared with authorized third parties where required by law or regulation.

ERP WIN processes data strictly for legitimate business, operational, and compliance purposes.

We do not sell or misuse user data.

4. Data Security

ERP WIN implements reasonable administrative, technical, and organizational safeguards to protect user data.

Despite our efforts, no method of data transmission or storage can be guaranteed as completely secure.

5. Data Retention

Data is retained as long as necessary to fulfill operational, contractual, and legal requirements.

Certain records may be retained even after account closure where required by law.

6. Data Sharing

We may share data only:

• With service providers supporting ERP WIN operations under confidentiality obligations
• With government or regulatory authorities where legally required
• To protect legal rights or comply with lawful requests

7. Cookies & Analytics

ERP WIN may use cookies or similar technologies to enhance functionality, analyze usage trends, and improve Services.

8. User Rights

Users may request access to, correction of, or clarification regarding their personal or business data, subject to applicable laws.

9. Updates to Privacy Policy

This Privacy Policy may be updated periodically. Updates will be published on ERP WIN websites or applications.

10. Contact Information

For questions regarding these Terms or this Privacy Policy, please contact:

This document represents an expanded ERP WIN policy applicable across all ERP WIN services and modules. Service-specific terms, if any, will be provided separately where required.